Refund policy
We want you to love your purchase. However, if something isn't right, please view our policy below:
Conditions for Return
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Items must be returned in perfect condition with no signs of wear.
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Customers are responsible for the shipping costs to return items safely to Nakila Collective.
Sale Items
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All sale items are final sale and cannot be returned or exchanged.
Faulty or Damaged Items If you receive a faulty item, please contact us within 5 days of delivery to begin the return process.
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Email: nakilacollective@gmail.com
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Resolution: If the item is deemed to have a manufacturing fault, we will offer a repair or replacement. If a repair or replacement is not possible, a full refund will be issued.