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Frequently Asked Questions

Below FAQ are some common questions you have other questions,
please just send it to nakilacollective@gmail.com

Please allow couple days for fulfilling the order.
We will send a dispatch confirmation with your tracking number via email.
Shipping time is 5 to 7 days with EMS
You will be liable for all import duties, customs, and taxes.
We can't control for any delays in shipping if they occur. Thanks for being patient!

You may cancel your order before it get's shipped out. Please send an email to nakilacollective@gmail.com
We accept returns within 14 days of receiving the pieces.
The jewelry must be unworn and in shipped back in it's original condition.
At this time, return shipping fee is held responsible by the customer.

Fairtrade and handmade by a family of artist based in Bali.

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