Please Choose your products carefully as we will not refund products simply due to change of mind or for incorrect choice of sizing.
If you would like to cancel an order please contact us within 24 hours .
EXCHANGES –
For all exchanges please email info@nakilacollective.com
We must be notified of exchanges as soon as possible and must be returned within 14 days from the date of your delivery.
The Item must also be returned in original condition with swing tags , packaging and also unworn.
Returns must be shipped with delivery conformation and at your own expense .
If the product is received faulty we will fully refund or replace the piece including any postage costs incurred by you.Returns must be notified via email toinfo@nakilacollective.com within 3 days of receiving your order and must include a photo of the fault , a description of the fault and also proof of purchase. The faulty item must be received back within 14 days to be replaced , refunded or repaired.
Please be advised that Nakila collective does not offer refunds or exchanges on sale or discounted items. We kindly ask that you consider your items carefully before making a purchase .